Community Information: Hamas-Israel conflict

​​​Information in other languages

Community Information - Hamas-Israel ​Conflict - Arabic / معلومات للمجتمع: الصراع بين إسرائيل وحماس

The Department of Home Affairs recognises there are communities in Australia who are deeply affected by the Hamas attacks on Israel and the continuing conflict.

We understand media reporting and personal stories about the conflict may impact on Australians, particularly communities of Jewish, Palestinian, and broader Middle Eastern and Muslim identity.

Australia is a diverse society with a rich Indigenous heritage and a successful migration history. We respect the right for anyone in Australia to protest peacefully, but violence will not be tolerated. There is no place in Australia for prejudice or hatred of any kind.

We encourage you to contact authorities for help and advice if you have concerns an individual or group may plan to engage in violent activity.

Reporting incidences of violence or other hate-related crimes

You can report incidents of hate crime or violence to state and territory police by contacting Crime Stoppers on 1800 333 000​ or visiting the ​Crime Stoppers website.

You can report possible signs of terrorism in the community to the National Security Hotline on 1800 123 400. This includes terrorist and violent extremist content online.

In an emergency or life-threatening situation, contact Triple Zero (000).

Reporting violent, distressing or harmful online material

The eSafety Commissioner’s website has helpful resources on reporting distressing content. It also provides information on parental controls for social media, games and apps on devices. This assists parents concerned for their children’s online wellbeing.

The eSafety Commissioner’s offers the following advice to anyone who sees violent, distressing or harmful material online:

  • Don't share it further – even if your intention is to help or raise awareness, you may cause distress to others.
  • Report it to the platform to help get the material removed quickly.
  • If the material is not removed, or if it's seriously harmful, you can report it to ​ eSafety. (eSafety can notify the platform to either remove the content or block access from within Australia).
  • Report terrorist and extreme/violent content to the National Security Hotline by calling 1800 123 400.

For more information visit the eSafety Commissioner’s ​website.

Support services

For mental health support you can contact:

The Forum of Australian Services for Survivors of Torture and Trauma (FASSTT) is a network of eight specialist rehabilitation agencies that work with survivors of torture and trauma who have come to Australia from overseas. There is one FASSTT member agency located in each state and territory that offer direct services to survivors of torture and trauma, their families and communities. The locations and full contact details can be found on the FASSTT website.

Donating to humanitarian and relief efforts

The Department of Foreign Affairs and Trade website provides extensive advice for people wanting to donate.

Visa assistance and support

The Department of Home Affairs is progressing visa applications from people in affected areas and those affected by the conflict. We are prioritising visa assessment for those directly affected with urgent need for travel.

Comprehensive information about visa support​ is available at our conflict support page.

Travel advice

​For up-to-date Australian Government travel advice, see Smartraveller​

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