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People with special circumstances

We understand that some people may have special circumstances.

Airports can use other screening methods, where appropriate, to ensure they treat all people with respect and dignity throughout the security screening process.

Australia’s aviation security legislation does not allow you to choose your screening method at Australian airports. Before starting the screening process, tell the screening officer if you need help or have a prosthetic, medical device, or medical equipment.

To find out more about the security screening process, see Security screening at airports.

If you have any questions or are uncomfortable at any time throughout the security screening process, speak with the on-duty screening supervisor. You can also give feedback about your experience by directly contacting the airport.


Medicines, medical devices/equipment, mobility aids, prosthetics


 

Travellers who are deaf or hard of hearing


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Travellers who are blind or have low vision 



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Assistance animals​


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Hidden disabilities​​



Cultural or religious requirements​ ​


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Gender diverse passengers

 

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