The Australian Government is committed to supporting Ukrainians and their family members who are temporarily in Australia as a result of the war in Ukraine.
The Department of Home Affairs is progressing visa applications from Ukrainian nationals as a priority, particularly for those with a connection to Australia.
Since 24 February 2022 the department has granted nearly 15,000 visas to Ukrainian nationals in Ukraine and thousands more to Ukrainian nationals elsewhere. Over 34,600 Ukraine nationals have since arrived in Australia.
The Australian Government is making new offers of a temporary humanitarian stay for eligible Ukrainians in Australia.
The Minister must invite you to apply for the temporary humanitarian stay pathway. You cannot apply for this visa without an invitation.
The temporary humanitarian stay pathway is a two-step process. You will be granted a Humanitarian Stay (Temporary) (subclass 449) visa, followed by a Temporary Humanitarian Concern (subclass 786) visa. We will grant the subclass 786 for three years.
For more information see Temporary humanitarian stay pathway for Ukrainians in Australia.
Ukrainians and their families who are in Australia and wish to extend their stay can also access standard visa pathways, including:
- skilled
- family
- student
- visitor visa programs.
If a ‘no further stay’ condition (8503, 8534, 8535 or 8540) applies to a Ukrainian’s current visa, they can apply to have that condition waived by completing a no Further Stay waiver request.
The department encourages Ukrainian nationals that want to come to Australia or extend their stay to explore their visa options.
Applying for a visa to travel to Australia
Making a visa application
Anyone wanting to apply for a visa to travel to Australia should consider options relevant to their circumstances. This includes urgency of travel. Close family members can apply on behalf of their family members in Ukraine. For information about visas, you can Explore visa options.
If you are a Ukrainian national with a relative in Australia and you apply for a Visitor visa, you can apply under the Tourist stream and provide details of your Australian relative. You do not need to apply under the Sponsored Family Visitor stream.
Getting help with your visa application
If you need help to apply for a visa see Who can help you with your application.
For help with migration agent appointments, you can use our Translating and Interpreting Service.
If you do not have a travel document
Ukrainian nationals who want to apply to travel to Australia must hold one of the following:
- a valid passport, which may include:
- passports that have been extended by an Embassy or Consulate of Ukraine or the Ukraine State Migration Service with an inscription stating the extended validity date
- additional minors (under 16) inscribed in a parent/guardian’s passport notated by an Embassy or Consulate of Ukraine or the Ukraine State Migration Service
- a certified Certificate of Identity (Свідоцтво що засвідчує особу) issued by an Embassy or Consulate of Ukraine by a neighbouring country
- an internal passport in the form of an ID-Card, that states in both Ukrainian and English:
- full name
- date of birth
- place of birth.
An internal passport in the form of a booklet is not valid for grant of a visa or travel to Australia. If you have these documents you should still provide copies with your application to help confirm your identity.
If you have problems making an online application
If you hold one of the above travel documents and you have difficulty making an application online, you can contact us at the Global Service Centre.
Do not enter incorrect or false passport details to submit an online visa application. If you have submitted incorrect information with a visa application, you should tell the department through ImmiAccount.
If you do not have a valid travel document
If you do not hold a valid travel document you will not be able to travel.
Ukrainian nationals who do not hold a valid international travel document can seek advice from the Ukraine State Migration Service or their nearest Ukraine Embassy or Consulate.
The Government of Ukraine has advised that the Embassies and Consulates of Ukraine in states neighbouring with Ukraine can issue a Ukrainian Certificate of Identity. This includes:
- Poland
- Slovakia
- Hungary
- Romania
If you have an application in process you can upload documentation supporting your attempts to obtain a travel document, to your online application in ImmiAccount. We will contact you to discuss your application.
If you already hold a valid visa and you are unable to have your travel document extended, or you are unable to obtain a Ukrainian Certificate of Identity, you must tell the department.
Making an appointment for an immigration medical assessment
Only if requested to do so by a departmental officer, visa applicants outside Ukraine can make an appointment for an immigration medical assessment with a registered panel doctor. View a list of panel doctors outside Australia.
Children travelling with one parent
Australia recognises that the crisis in Ukraine means that some children may be travelling across international borders with only one parent. Australia commits to ensuring the welfare of children. To travel to Australia, a minor must have permission from both parents.
If you cannot provide this consent, you can make an application with available documentation. We will contact you to discuss your application.
Additional travel advice
For up-to-date Australian Government travel advice see Ukraine Travel Advice & Safety.
Airlines may also have specific requirements that you need to meet.
Interpreting and Translating Services
Ukrainian nationals arriving in Australia and their families have access to free interpreting and translating services. The Translating and Interpreting Service (TIS National, 131 450) is an interpreting service provided by the Department of Home Affairs for people who do not speak English, and for agencies and businesses that need to communicate with their non-English speaking clients.
Translation of documents is also available through our Free Translating Service. Ukrainian nationals arriving in Australia are encouraged to call The Migration Translators on 1800 962 100 for more information.
Contact Us
Send enquiries to:
Global Service Centre:
In Australia Phone: 131 881
Outside Australia Phone: +61 2 6196 0196
