Reporting

Before you make a report, make sure you have all the information you need.

To make a report, you can complete the Border Watch reporting form. You can choose to remain anonymous.

Read our Information Protection S​​tatement for more information about what we do with the information you provide, including your personal details if you choose to provide them. If you have any concerns about being identified please consider submitting your report anonymously via the reporting form​.

If you cannot submit your report online, you can also make a report over the phone or by post.

Telephone

1800 009 623 (in Australia)

If English is not your preferred language, we can arrange an interpreter to help you.

Post

Border Watch
Department of Home Affairs
GPO Box 241
Melbourne
Victoria 3001

Please note that for security reasons, Border Watch does not currently accept removable media devices such as USBs or flash drives.

Please be aware that intentionally providing false or misleading information to Border Watch is a serious offence.

No. You can choose to remain anonymous. Border Watch will not collect your data unless you want us to. Anonymity is an important part of our program and many anonymous reports have led to border protection outcomes.

Border Watch encourages members of the community to report suspicious immigration, customs and border related activity. We are interested in information about suspicious border activity related to:

• People smuggling, trafficking and sexual servitude
• Vulnerable visa holders
• People who overstay their visa or work illegally against their visa conditions
• False documents or statements
• War crimes, crimes against humanity, genocide
• Employer sponsor breach
• Contrived relationships or fake marriages
• Suspicious vessels, aircraft and activities
• Importation of illicit drugs or precursor chemicals
• Importation of illegal and dangerous weapons
• Illegal import of tobacco products
• Illegal import or export of currency
• Counterfeit goods
• Trademark infringement
• Duty evasion and revenue evasion
• Goods containing asbestos

To help our Border Watch team assess your information, please provide as much credible and relevant detail as you can. Detailed information enables us to undertake timely and targeted action to address the issues mentioned in your report.

See examples of information we need.

We take all reports of suspicious activity seriously. All reports we receive are assessed for information we can act on. As confidentiality and privacy are vitally important to the success of the Border Watch Program, no information can be provided to you on the progress or outcome of your report.

There is no need to send us further copies of the same information. If you have new or additional information, please submit a new report and reference the previous information you provided.