The Home Affairs websites and mobile apps are the work of many authors in a changing environment. Because of this, there is always the possibility that accessibility issues may be encountered. If you experience any issues or need to request a different, accessible version of our website content, contact us using the using the form below.
For more information see Accessibility of our websites and mobile apps.
We aim to respond to your enquiry within 15 business days, and for all other questions or requests visit Compliments, complaints and suggestions.
Some requests we are unable to help with
- We cannot provide visa applications in alternative formats or languages. If you are unable to apply digitally through ImmiAccount read more about
applying on paper. If you have a technical problem with your ImmiAccount or online application, complete the
ImmiAccount technical support form.
- General website feedback and advice.