Before making your access request
Check you have the right department
We may not be holding the information you need. Check the websites of other departments or agencies to see if the information you need is held by them.
Check ImmiAccount or VEVO
The information you need may be available in
VEVO or your
ImmiAccount.
Travel records (movement records)
If you want specific dates of
your travel in and out of Australia (movement records) or of someone else,
with their consent, you can find information on how to apply here
Requesting travel records.
If you are requesting movement records for deceased persons or in circumstances where you
do not have the record holder’s consent, you can submit an access request by completing an Access request form.
Check your own records
Check to see if you or your migration agent already hold the documents or information you need.
Check our data page
The Department is piloting a new process for
requesting data or statistics. As part of this pilot, you will find released documents containing data and statistics published on our
data request page.
Check our disclosure log
We publish a wide range of non-personal documents, including reports, briefings, submissions and statistics in our
disclosure log.
Client Merits Review File Request
If you have a pending merits review matter with the Administrative Review Tribunal (ART) you may be eligible to request a copy of the
review file here.
The review file will contain a copy of the decision record and any other documents relevant to the review including the application form and applicable supporting documents.
Requests to amend information
If you are making a freedom of information request to amend information, check if this should be done another way.
If you are an Australian citizen seeking to change or correct your personal records, such as your name or date of birth on your citizenship certificate, see
Change a citizenship certificate.
If you have applied for Australian Citizenship, you will need to request the amendment as part of your citizenship application.
This is to ensure that your evidence of Australian citizenship matches Departmental records. If an amendment to information under FOI would result in your evidence of Australian citizenship being different to your records, we would refer this to our citizenship section.
See
Evidence of citizenship and certificates
If you are waiting for a visa application decision, you must tell us about any changes in your circumstances that may affect an answer to questions in your application. See
Changes in your situation.
If these options do not apply, submit an amendment request by completing an
Access request form.
