Access and Equity
The Multicultural Access and Equity Policy is about ensuring that Australian Government programs and services meet the needs of all Australians, regardless of their cultural and linguistic backgrounds.
The policy contains 6 commitments essential to the effective delivery of government programs and services in a multicultural society. It includes:
- leadership
- engagement
- performance
- capability
- responsiveness
- openness
Australian Government departments and agencies are responsible for applying these commitments to their work so that Australians of all backgrounds have the opportunity to participate in, and contribute to, our society.
The Department of Home Affairs offers support to departments and agencies to implement the Policy.
Resources
We provide a range of resources to help Australian Government departments and agencies understand and meet their obligations.
Reporting
The Department is responsible for coordinating multicultural access and equity reporting across Australian Government departments and agencies.
A consolidated report regarding the multicultural access and equity performance of Australian Government departments and agencies is available. See
Multicultural Access and Equity in Government Services Report 2013–15
Guidance on procurement and contracting
Multicultural access and equity applies to all aspects of government work, from policy design to service delivery and engagement, whether delivered directly or outsourced with minimum requirements applicable. Conformance to the policy will increase, amongst other things, the transparency and accountability of access and equity obligations. See
Guidance on procurement and contracting for more information.
