Charlotte Tressler was appointed as Chief Operating Officer (COO) in February 2024.
Charlotte leads the Group responsible for the corporate and assurance services, including financial performance and budgets, people, human resources, integrity, security, health services, property, procurement and contracts, information communication technology and major capability services. A key objective for the Group is delivering on the Secretary’s refreshed vision, particularly the cultural reform, and enabling the Department to deliver its important work.
Charlotte is an experienced COO who has delivered corporate and enabling services to a number of departments and agencies in the Commonwealth. Her career started in the private sector as a financial management consultant which provided her with a strong foundation for these numerous corporate roles.
Most recently, Charlotte was the COO for the Australian Federal Police (AFP) (2020 to 2024), responsible for strategy and performance, people, finance, learning, legal and information technology. She also spent three years at the Department of Prime Minister and Cabinet as both the Chief Financial Officer and Chief Operating Officer (2016 to 2019).
Prior to joining the AFP in 2020, Charlotte was the Head of the Coronavirus Business Liaison Unit (BLU) with The Treasury, responsible for engaging with the business community on the impacts of COVID-19 to inform Government’s response. This engagement followed a period as Head of Division for AusIndustry – Support for Business within the Department of Industry, Science, Energy and Resources.
Charlotte is also experienced in leading transformational change, including as Head of Portfolio Strategic Reform for the (then) Department of Immigration and Border Protection, on the integration of customs and immigration and the establishment of the Australian Border Force.
Charlotte holds a Bachelor of Commerce from the Australian National University, Executive Masters of Public Administration and is a graduated member of the Australian Institute of Company Directors (GAICD).
