The Community Support Program

The Community Support Program (CSP) enables Australian individuals, community organisations and businesses to help refugees with a job offer or skills required to work and be financially independent to settle permanently in Australia.

Through the CSP, individuals and members of the Australian community can propose potential CSP applicants and provide financial support to help fund visas and other costs. Australian businesses can also propose CSP applicants and offer employment.

Approved Proposing Organisations (APOs) connect members of the community and businesses with potential CSP applicants and manage the visa application process. They also help CSP applicants and their families find accommodation and settle into the community.

If you want to support a refugee through the CSP, contact an APO to find out more.

Can your business employ a CSP applicant?

Your business can make a difference to the life of a refugee. By providing a job, you can give a refugee the opportunity to start a new life in Australia free from persecution and give them and their family a secure future. You'll also be part of something bigger—your business will be supporting Australia's response to the global humanitarian crisis.

You can choose to offer a job to a specific refugee, or employ a refugee once they arrive in Australia. You can choose to employ one or multiple refugees through the CSP.

You must be able to offer meaningful, stable work and adhere to Australian workplace laws. The job doesn't have to be permanent or full-time, but needs to provide enough income to provide financial self-sufficiency.

Through the CSP, you can employ refugees who:

  • are aged between 18–50
  • have functional English
  • have a job offer or skills to enable them to get a job quickly
  • have left their home country due to conflict or persecution
  • meet government resettlement priorities.

Priority is given to eligible applicants who are willing to live and work in a regional location.

Please contact an APO for further eligibility information.

Once a refugee has an approved visa, they have the right to work in Australia straight away. However, it will take time for their visa to be processed and they will require support once they arrive to settle in before they commence their new job. Each individual will have different circumstances, but the APO can advise how quickly you should expect them to start work after they arrive in Australia.

If you would like to employ a CSP applicant, contact an APO. Read the Frequently Asked Questions to find out more.

How can individuals and community organisations support refugees?

By supporting a CSP applicant, you can give a refugee the opportunity to start a new life in Australia free from persecution and give them and their family a secure future. You'll also be part of something bigger—you will be supporting Australia's response to the global humanitarian crisis.

Through the CSP, you can support refugees who:

  • are aged between 18–50
  • have functional English
  • have a job offer or skills to enable them to get a job quickly
  • have left their home country due to conflict or persecution
  • meet government resettlement priorities.

Priority is given to eligible applicants who are willing to live and work in a regional location.

If you would like to propose a CSP applicant, contact an APO. Read the Frequently Asked Questions to find out more.

Can I become a Community Support Program applicant?

To be eligible for the CSP, you must meet the regional, global and settlement priorities of the Australian Government, and be able to satisfy all Class XB (subclass 202) visa criteria.

See: Global Special Humanitarian visa (subclass 202)

To be considered you must:

  • be aged between 18–50
  • have functional English
  • have a job offer or skills to enable you to get a job quickly
  • have left your home country due to conflict or persecution
  • meet government resettlement priorities.

Priority is given to eligible applicants who are willing to live and work in a regional location.

To be considered, you must be proposed by an APO.

You must also have people in Australia who are willing to financially support your visa application—these could be friends, family, businesses and/or community organisations, who in the CSP are called 'Australian supporters'. They must support you to find a job, provide financial support in your first year in Australia and help you settle into the Australian community. If you have Australian supporters who would like to nominate you for a visa, they should contact an APO.

If you do not know any people in Australia willing to support you, but believe you meet all other eligibility requirements, you can contact an APO directly. APOs may be able to match you with members of the Australian community who are interested in supporting refugees who are able to work.

Contact an APO for more information about applicant eligibility, or read the Frequently Asked Questions to find out more.

Approved Proposing Organisations (APOs)

APOs are responsible for:

  • linking employers with prospective humanitarian applicants
  • lodging visa applications
  • ensuring the provision and management of settlement services following arrival in Australia
  • helping CSP entrants become financially independent within the first 12 months of arrival.

Each APO may charge fees to cover the costs of their services. These costs vary between APOs depending on their business model and the level of services they offer.

Eleven APOs have commenced their role for the CSP. They are:

These APOs were appointed in through a competitive process. No further applications to become an APO are being accepted at this time. Any future APO appointments or recruitment will be advertised on this page.

What are the costs?

For each application, the APO must demonstrate their ability to provide adequate assistance to enable the applicant to achieve financial self-sufficiency within the first year of arrival in Australia. It is expected that this will be achieved through Australian supporters, who will fund:

APOs may charge a fee for the services they provide. The Department encourages applicants and their supporters to research the different APOs to find one that is best suited to their circumstances.

An assurance of support (AoS) is also required. Information about AoS requirements is available at the Department of Human Services website.

Frequently Asked Questions

For further information see Community Support Program (CSP) – Frequently Asked Questions (475KB PDF).