Why would I use a registered migration agent?

Although you do not have to use a registered migration agent to lodge your visa application, they might be able to help you if your case is complex or you require immigration assistance.

​Registered migration agents are required to:

  • have a sound knowledge of migration law and procedure
  • act professionally and in a timely manner
  • abide by the Code of Conduct for registered migration agents
  • have appropriate insurance
  • be a fit and proper person to give immigration assistance and be a person of integrity (this will involve criminal history checks).

If you have a problem with a registered agent, you can make a complaint to the Authority.