The Community Status Resolution Service (CSRS) is part of our department. It works with people in Australia who have:
- been granted a Bridging visa E while they resolve an immigration matter
- overstayed their visa.
Community Status Resolution Service staff provide clear and
personally relevant information about a person’s situation and their
visa or departure options, so people can make informed decisions
You can call the Community Status Resolution Service for
information about expired visas and resolving your status. You can do
this anonymously and ask general information, or you can speak to the
operator in more detail about your circumstances.
1300 853 773
131 450 (for interpreting assistance)