I am having trouble creating a SkillSelect password. What can I do?

There has been a recent change in password policy for security reasons.

Your password must meet the following guidelines:

  • Must be of minimum ten (10) characters in length
  • Must be a combination of at least three of the following categories:
    • Lowercase character: [a – z]
    • Uppercase character: [A – Z]
    • Numeric: [0 – 9]
    • Non-alphanumeric characters: !, #, $, %, *
  • Must not contain the following non-alphanumeric characters, as they are unacceptable by the SkillSelect system:
    • Double Quotes (“), Single Quote (‘), Back quote (`), Symbol (@), Ampersand (&), Tilde (~), Colon (:), Semicolon (;), Underscore (_), Equals (=>)
  • Must not contain your User ID, Given Name or Surname
  • Must not be one of the last twenty (20) previously used passwords

Note: Users should avoid changing their password within forty-eight hours immediately following their last request for change of password

Frequently Asked Questions