Is there any support for refugee and humanitarian visa holders?

The Australian Government will help your immediate family members prepare for travel to and life in Australia and settlement into the Australian community.

How can my family members prepare for life in Australia?

The Australian Cultural Orientation (AUSCO) Program is offered to refugee and humanitarian visa holders preparing to settle in Australia. It is given overseas, before the entrants begin their journey to Australia.

AUSCO is available to all refugee and humanitarian visa holders older than five years of age and is delivered over five days.

Is financial assistance available?1

Financial assistance is available to you if your family members come to Australia on a Global Special Humanitarian visa (subclass 202). The International Organization for Migration (IOM) No-Interest Loan Scheme provides the following services:

  • lends up to 75 per cent of the travel costs to Australia to you or your immediate family members entering Australia on a Global Special Humanitarian visa (subclass 202).
  • arranges the travel bookings
  • provides advice and support before, during and after your family’s journey to Australia.

Details of the fund and application forms are available from IOM at:
Email:
travel.loan.canberra@iom.int
Telephone:
02 6267 6634
Website:
International Organization for Migration (IOM)

Is assistance available once my family members arrive in Australia?

Australia offers settlement assistance for refugee and humanitarian entrants on arrival in Australia.

Each state or territory provides Beginning a Life in Australia booklets to help newly arrived migrants settle in Australia. They are available in English and 37 community languages.

The Life in Australia book helps migrants understand Australian history, culture and society and the values we share.


1. This financial assistance is only available for the Global Special Humanitarian visa (subclass 202), not any of the others in the 200 series or the 866 visa.

Frequently Asked Questions