Thank you for emailing us your application for a Refugee and Humanitarian (Class XB) visa. We recommend that you print or save a copy of this acknowledgment for your records.
This is not a confirmation that the application you have sent us is valid. An officer of the Department will assess the information provided in your attachments and determine if the application is valid. The authorised contact person will receive a notification advising of this assessment.
The Department receives a high volume of Refugee and Humanitarian visa applications therefore all assessments take time. If there are any changes to your application details after you have received this confirmation from the Department that the application is valid you can email us at: SHP.firstname.lastname@example.org
Please note that SHP.email@example.com mailbox is for enquiries only. Any visa applications lodged by email at the enquiry mailbox will be returned to the sender.