MediSecure cyber security incident

​The Australian Government is working with a former national prescription delivery service provider, MediSecure to respond to a cyber incident affecting the company.

This service enabled prescriptions to be delivered from prescribers to a pharmacy of an individual’s choice (for paper and electronic prescriptions). Until late 2023, MediSecure was one of two prescription delivery services operating nationally.

In May 2023 the Australian Government finalised a tender for this service, awarded exclusively to another company, Fred IT Group’s eRx Script Exchange (eRx).

The national prescription delivery service, eRx, is not affected by this cyber incident. Consumers can continue to access medicines safely, and healthcare providers can still prescribe and dispense as usual.

The National Cyber Security Coordinator is working with agencies across the Australian Government, as well as states and territories to coordinate a whole-of-government response to this incident.

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