ACCA 2009/04 - Sea Cargo Inspection and Examination and
ACCA 2012/18 - Sea Cargo Status - Service Levels provide detailed information on:
- Sea cargo reporting
- Container examination facility information
- Costs and charges
- Damages claims; and
- The process for lodging a complaint/compliment
Australian Customs Notice 2006/21 - Changes to Import Processing Charges - provides information on new costs payable for the import of goods.
Damages Policy - Explains our policy for dealing with allegations of damage at the CEF.