About Us

Vanuatu


Service locations

The Australian High Commission in Port Vila has no visa function. Our office in Suva, Fiji, manages visa and citizenship services for clients in Vanuatu.

We have a Service Delivery Partner agreement (SDP) agreement with TT Services to provide Australian visa application services.

Nationals of Vanuatu can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply.

Service Delivery Partner - TT Services

Port Vila

Port Vila
Summary

The SDP is contracted by us to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application submission
  • application tracking

These services incur a fee in addition to the visa application charge.​

The SDP can provide the information you need to utilise these services.

Street address
TT Services Vanuatu Limited
Rossi Ocean Walk Mall
Lini Highway
Port Vila

Postal address
TT Services
PO Box 390
Port Vila

Counter hours
8.30 am to 4.30 pm Monday to Friday
Telephone
+678 25112
8.30 am to 4.30 pm Monday to Friday
Fax
678 23 350
Electronic contact
Email address: ttsvanuatu@ttsvisas.com. .
Website
http://www.ttsaustralia.com
Additional information
The department processing post is Suva.

Australian High Commission

Suva

Suva
Summary

This office provides immigration and visa services to clients in Fiji, American Samoa, Federated States of Micronesia (FSOM), French Polynesia, Guam, Kiribati (Republic of), Marshall Island, Nauru, New Caledonia, Northern Marianas, Palau, Samoa, Tahiti, Tonga, Tuvalu, Wallis and Futuna Islands and Vanuatu.

Street address

Australian High Commission in Suva
37 Princes Road
Tamavua
Suva
Fiji

Postal address

PO Box 214
Suva
Fiji

Telephone
679 3382 211
Fax
679 3382 065
Electronic contact
Email address: immigration.suva@dfat.gov.au
Website
http://www.fiji.embassy.gov.au
Additional information

​Payment information

Online payment is the preferred payment method. If you are lodging an online application, payment is made when you submit the application.

If you are lodging a paper application, you can login to ImmiAccount, select My Payments from the Manage Payments section, then select Pre-Pay Paper Service. After you have made your payment, record the receipt number on your application and include a copy of your receipt.

Methods of payment accepted at the Australian Visa Application Centres (AVACs) are available on the AVAC website.

More information on How to Pay for an application is available.

Citizenship

Citizenship by descent, citizenship by conferral and applications for evidence of citizenship can be lodged online through ImmiAccount. ​​​​​​​​​​​​

Applications for citizenship by descent can be lodged at the AVAC and are processed at this office.

Applications to resume or renounce (give up) Australian citizenship should be sent to the Australian address on the form.

Panel physician

Port Vila

Medical Options Vanuatu
Summary

Medical and Radiology examinations​

Street address

D’Auvergne Street
Nambutu Area
Port Vila
Vanuatu​

Telephone

+ 678 (53) 99529

Electronic contact

medoptionsvanuatu@gmail.com

Novomedical
Summary

​Medical and Radiology examinations

Street address

Anchor House
Lini Highway
Port Vila
Vanuatu​

Telephone

+ 0067 (8) 26698

Electronic contact

reception@novomd.net

Port Vila Medical Centre
Summary
​Medical and Radiology examinations
Street address

Lini Highway (opposite Waterfront)
Port Vila
Vanuatu​

Telephone

+ 678 22826

Fax

+ 678 26946

Police check

Vanuatu

Vanuatu
Postal address

Commissioner of Police
PO Box 226
Port Vila
VANUATU

Additional information

Residents: Apply in writing to the address above.
Residents provide: full personal details (full names, including any changes of name, date and place of birth), and a copy of your passport bio data page.
Non-residents: Apply in writing to the address above.
Non-residents provide: a copy of your passport bio data page, and the full address of the office where you lodged your application to enter or stay in Australia (as police will send details directly to the Department).
Fee: payable.