About Us

Turkey


Service locations

Our office in Ankara manages visa and citizenship services for clients in Turkey, Azerbaijan and Georgia.

We have a Service Delivery Partner (SDP) agreement with VFS Global to provide Australian visa submission and biometric collection services in Turkey through Australian Visa Application Centres.

Note: You can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply.

Service Delivery Partner - VFS Global

Ankara

Ankara
Summary

The SDP is contracted by us to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application submission
  • application tracking
  • biometrics collection.

These services incur a fee in addition to the visa application charge.​

The SDP can provide the information you need to utilise these services.

Biometrics collection

More information is available on biometrics collection.

Street address

Australian Visa Application Centre
Kavaklıdere Mahallesi,
Atatürk Bulvarı, No: 154,
Çankaya,
Ankara,
Turkey

Counter hours

​Monday to Friday (except on Public Holidays)
8.30 am – 3.30 pm – by appointment only 

Collection times:

Monday to Friday (except public holidays)
2 pm – 5 pm
 

Telephone

​0212 3735822

Electronic contact

​Info.Autr@vfshelpline.com

Website
http://www.vfsglobal.com/australia/turkey
Additional information

​The department processing post is Ankara.

Gaziantep

Gaziantep
Summary

The SDP is contracted by us to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application submission
  • application tracking
  • biometrics collection.

These services incur a fee in addition to the visa application charge.​

The SDP can provide the information you need to utilise these services.

Biometrics collection

More information is available on biometrics collection.

Street address

​Australian Visa Application Centre
İncili Pınar Dist. 7th Str.
Kaplama Commerce Centre,
Şehitkamil, Gaziantep,
Turkey

Counter hours

​​Monday to Friday (except public holidays)
8.30 am – 12.00 midday and 1 pm – 3.30 pm by appointment only
Collection times:

Monday to Friday (except public holidays)
2 pm – 5 pm

Telephone

0212 3735822

Electronic contact

​Info.Autr@vfshelpline.com

Website
http://www.vfsglobal.com/australia/turkey
Additional information

​The department processing post is Ankara.

Istanbul

Istanbul
Summary

The SDP is contracted by us to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application submission
  • application tracking
  • biometrics collection.

These services incur a fee in addition to the visa application charge.​

The SDP can provide the information you need to utilise these services.

Biometrics collection

More information is available on biometrics collection.

Street address

​Australian Visa Application Centre
Cumhuriyet Cd. Kok Apt.
No:193 Harbiye,
Sisli, Istanbul,
Turkey

Counter hours

Monday to Friday (except on Public Holidays)
8.30 am – 3.30 pm – by appointment only

Collection times

Monday to Friday (except Public Holidays)
2 pm – 5 pm
 

Telephone

​0212 3735822

Electronic contact

Info.Autr@vfshelpline.com

Website
http://www.vfsglobal.com/australia/turkey
Additional information

​The department processing post is Ankara.

Australian Embassy

Ankara

Ankara
Summary

Our office in Ankara manages visa and citizenship services for clients in Turkey, Azerbaijan and Georgia.

Street address
Australian Embassy—Department of Home Affairs
MNG Building
Ugur Mumcu Caddesi 88, 7th Floor
Gaziosmanpasa
ANKARA 06700
TURKEY
Postal address

​(also for courier delivery of documents)

Australian Embassy—Department of Home Affairs
MNG Building
Ugur Mumcu Caddesi 88, 7th Floor
Gaziosmanpasa
ANKARA 06700
TURKEY

Telephone

+​90 312 459 95 50
(to hear a recorded messageemail contact is preferred)

All pre-lodgement visa enquiries should be directed to the Australian Visa Application Centre. Any post-lodgement visa enquiries outside our processing times should be emailed.

Electronic contact
immigration.ankara@dfat.gov.au
Website
http://www.turkey.embassy.gov.au
Additional information

​​Payment information

Credit card is the preferred payment option.

​​​​​​​​​​​​​​​​​​​​
Credit Card​

Payments using credit card will be processed in Australian dollars (AUD). We accept MasterCard, Visa, AMEX, Diners and JCB. When paying by a credit card you may incur a credit card surcharge, banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.​​​​​

Prior to lodging your application, you may need to notify your bank of an upcoming foreign credit card transaction. Failure to do so may result in your transaction being declined. Without payment your application is invalid.

Credit card transactions processed in Australian dollars (AUD) are processed in Australia.​​​​​ A credit card surcharge may apply to transactions made using your credit card.

For credit card payments use the Payment Details Form - 1440​.​​​​​

Cash

If you are unable to pay by credit card, cash payments can be made in Turkish Lira (TRY) only. Payments made in cash in any other currency are not accepted. Cash is not accepted by mail.

​Citizenship​​​​​​​​​​​​​​​​​​

Citizenship by descent, citizenship by conferral and applications for evidence of citizenship can be lodged online through ImmiAccount.

 Applications to resume or renounce (give up) Australian citizenship should be sent to the Australian address on the form.​

Panel physician

Ankara

Dr. Lale Tuncel
Summary
Medic​al examinations
Street address

Dr. Lale Tuncel
Tunali Hilmi Caddesi 110-4
Kavaklidere
Ankara

Telephone

+90 312 467 0010

Fax

+90 312 468 6151

Duzen Laboratories
Summary
Radiol​ogy examinations
Street address

Duzen Laboratories
Ataturk Bulvari
No 237/39
Kavaklidere
Ankara

Telephone

+90 312 468 9541

Fax

+90 312 426 9956

Istanbul

IOM Migration Health Assessment Centre Istanbul
Summary

Medical and Radiology examinations​

Street address

Abide-i hurriyet caddesi
no: 211 Blackout Plaza
A kapisi 6. Kat 34381 Sisli
Istanbul, TURKEY

Telephone

+ 90 212 234 04 86

Fax

​+ 90 212 249 27 33

Electronic contact

​MHACIstanbul@iom.int

Police check

Turkey

Turkey
Additional information

Resident citizens relevant document: ‘Archived Penal Clearance’ (Arsivli Sabika Kaydi).
Resident citizens: There are two ways of obtaining Archived Penal Clearance.

  1. Apply in person to the Public Prosecutor’s Office in your city of residence.
  2. Apply online:
    • The e-Government Gateway is a website offering access to all public services from a single point. Only Turkish citizens are eligible to use this system in order to obtain Penal Certificate. To be able to obtain Penal Certificate through the e-Government Gateway, Turkish citizens have to apply to PTT Centers together with their Turkish identity card in order to obtain e-Government Password which is essential to access the system.

Fee: Payable to PTT Centre: TL2 (AUD 0.95)

Resident non-citizens relevant document: ‘Penal Clearance in Foreign Languages’.
Resident non-citizens: Apply in person to:

The General Directory of Criminal Records and Statistics
Adli Sicil ve Istatistik Genel Mudurlugu
Tuna Caddesi, No 10 – Ankara
TURKEY

OR

Resident non-citizens relevant document: ‘Penal Clearance in Turkish’
Resident non-citizens: Apply in person to the Public Prosecutor’s Office in your city of residence.

Non-resident citizens and non-citizens relevant document: ‘Penal Clearance’ (Sabika Kaydi).
Non-resident citizens and non-citizens: Apply at your nearest Turkish embassy or consulate.

Fee: Payable.

Turkey - Residents of Ankara

Turkey - Residents of Ankara
Street address

Ankara Cumhuriyet Bas
Saviciligi Zemin Kat, Sihhiye Ankara
TURKEY

Additional information

Relevant document: ‘Archived Penal Clearance’ (Arsivli Sabika Kaydi).
Apply at the address above.