About Us

Tonga


Service locations

The Australian High Commission in Nuku'alofa has no visa function. Our office in Suva, Fiji, manages visa and citizenship services for clients in Tonga. We have a Service Delivery Partner (SDP) agreement with TT Services to provide Australian visa lodgement and biometrics collection services.

Tongan nationals can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply.

Service Delivery Partner - TT Services

Nuku'alofa

Nuku'alofa
Summary

The SDP is contracted by us to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application submission
  • application tracking
  • biometrics collection.

These services incur a fee in addition to the visa application charge.​

The SDP can provide the information you need to utilise these services.

Biometrics collection

More information is available on biometrics collection.

Street address
TT Services Tonga
Ground Floor General Post Office
Cnr Taufa'ahau and Salote Roads
Nuku'alofa, Tonga

Postal address
TT Services,
PO Box 127,
Nuku’alofa, Tonga

Counter hours
8.30 am to 4.30 pm Monday to Friday
Telephone
676 28 601
8.30 am to 4.30 pm Monday to Friday
Fax
676 28 602
Electronic contact
Email address: ttstonga@ttsvisas.com.
Website
http://www.ttsaustralia.com
Additional information
Our processing post is Suva.

Australian High Commission

Suva

Suva
Summary

This office provides immigration and visa services to clients in Fiji, American Samoa, Federated States of Micronesia (FSOM), French Polynesia, Guam, Kiribati (Republic of), Marshall Island, Nauru, New Caledonia, Northern Marianas, Palau, Samoa, Tahiti, Tonga, Tuvalu, Wallis and Futuna Islands and Vanuatu.

Street address

Australian High Commission in Suva
37 Princes Road
Tamavua
Suva
Fiji

Postal address

PO Box 214
Suva
Fiji

Telephone
679 3382 211
Fax
679 3382 065
Electronic contact
Email address: immigration.suva@dfat.gov.au
Website
http://www.fiji.embassy.gov.au
Additional information

​Payment information

Online payment is the preferred payment method. If you are lodging an online application, payment is made when you submit the application.

If you are lodging a paper application, you can login to ImmiAccount, select My Payments from the Manage Payments section, then select Pre-Pay Paper Service. After you have made your payment, record the receipt number on your application and include a copy of your receipt.

Methods of payment accepted at the Australian Visa Application Centres (AVACs) are available on the AVAC website.

More information on How to Pay for an application is available.

Citizenship

Citizenship by descent, citizenship by conferral and applications for evidence of citizenship can be lodged online through ImmiAccount. ​​​​​​​​​​​​

Applications for citizenship by descent can be lodged at the AVAC and are processed at this office.

Applications to resume or renounce (give up) Australian citizenship should be sent to the Australian address on the form.

Panel physician

Nuku'alofa

Friendly Island Medical Clinic
Summary

Medical examinations

Street address

Vaha'akolo Road
Nuku'alofa

Telephone

+676 23 200

Fax

+676 24 291

Vaiola Hospital
Summary

Radiology examinations

 

Street address

X-ray Department
Tofoa

Telephone

+676 23 200

Fax

+676 24 291

Police check

Tonga

Tonga
Postal address

Officer in Charge of Criminal Record

Central Police Station
PO Box 8
Nuku’alofa
TONGA

(676) 22-790

Email: lenitipale@gmail.com - Acting Manager of Criminal Records

Additional information

Residents: Apply in person or by post to Officer-In-Charge of Criminal Record (OIC) to the address above.
Application to include: Proof of identity or residence status in Tonga (such as a certified copy of your birth certificate and/or passport). Marriage certificate must be provided if your maiden name is different from your married name.

Non-residents: Apply by post to the Officer-In-Charge of Criminal Record to request a certificate.

  • Application to include: proof of identity or residence status in Tonga (such as a certified copy of your birth certificate and/or passport).
  • Marriage certificate must be provided if your maiden name is different from your married name.

Fee: Payable.

Preferred payment method is cash. Accept international bank cheque or western union money order (advisable to call Criminal Records unit if paying by this method).

Note: You must ensure your police certificate includes full-disclosure of any spent convictions which lists all previous convictions regardless of any convictions deemed spent under the Rehabilitation of Offenders Act 2013. The Department is authorised under law to require this information for the purposes of assessing your visa application.