About Us


Service locations

There is no Australian diplomatic mission in Togo. The Department's office in Pretoria, South Africa, manages visa and citizenship services for clients in Togo. 

More information about visa and lodgement is available.

Australian High Commission


This visa office provides immigration and visa service to clients in South Africa and 25 other countries in Southern and West Africa including: Angola, Benin, Botswana, Cape Verde, Gambia (The), Guinea, Guinea-Bissau, Ivory Coast (cote d'Ivoire), Lesotho, Liberia, Malawi, Mozambique, Namibia, Nigeria, Sao Tome and Principe, Senegal, Sierra Leone, Swaziland, Togo and Zambia and Zimbabwe.

If you are from Mauritius, Comoros (Union of), Madagascar, Reunion Islands and Seychelles you can lodge at the Australian High Commission in Port Louis, Mauritius or with this office.
Street address
292 Orient Street (Corner Schoeman)
Pretoria, 0083
South Africa
Note: Due to the unreliability of the South African mail service, applications and personal documents should be sent to the postal address and not the street address.

Postal address
Private Bag X150
Arcadia 0007
South Africa
Counter hours
By appointment only
Note: Arranged through the South African AVACs, or directly by the Australian High Commission.
27 12 423 6272 (Appointments)
27 12 423 6000 (General enquiries)
8.30 am to 11.30 am Monday to Friday
27 12 342 4222
Electronic contact
Email address: immigration.pretoria@dfat.gov.au (post-lodgement enquiries only)
Additional information

Payment information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​All applications can be submitted through the Australian Visa Application Centres in Pretoria, Johannesburg, Durban and Cape Town.

Bank cheque

Bank issued cheques, in South African Rand (ZAR) only, made payable to the 'Australian High Commission'. Personal cheques are not accepted.​


Cash can only be accepted when paying at the High Commission and strictly by appointment only.

​Making payment in Australia

Fees may be paid​ at any of our offi​ces in Australia. Once the fee has been paid, you will need to provide a copy of the receipt with your application.​​​


​Applications for Citizenship by Descent can be lodged at this office or at the Australian Visa Application Centre.​


​Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory​.


Panel physician


Cabinet Medical Pediatrique
​Medical examinations
Street address

26 Rue Francois Mitterand
BP 1377


+228 221 2422


+228 222 2848

Police check


Street address

Tribunal de Première Instance
Quartier Administratif
Opposite the Ministry of Territorial Administration

Postal address

PO Box 342


​+228 22 21 41 91

Additional information

Relevant documents: ‘Extrait du casier judiciair’e’ for citizens; ‘Attestation de Non Condamnation’ for non-citizens.
Citizens: Apply to Chef Greffier of the Tribunal of the applicants place of birth or the prefecture having jurisdiction over persons place of birth.
Non-citizens: Apply to the Tribunal de Première Instance and address your request to the ‘Cour d’appel de Lomé’.
Provide: Application of Criminal Record Form, Birth Certificate, National Identity Card.
Fee: Payable.