About Us


Service locations

The Australian Embassy in Lisbon has no visa function. Our office in London, United Kingdom manages visa and citizenship services for clients in Portugal.

Note: Portuguese nationals can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply. Any paper applications (where applicable) should be sent to the Australian High Commission, London.

Australian High Commission



This office provides immigration and visa services to clients in the United Kingdom, Andorra, Ascension Island, Belgium, Canary Islands, Falkland Islands, France, Gibraltar, Ireland, Luxembourg, Monaco, Portugal, Saint Helena, Spain and Ukraine and citizenship services for all of Europe.

Street address
Australia House
Strand London
United Kingdom
Note: Courier deliveries are not accepted at Australia House. They may only be sent to the advertised courier address.

Australian High Commission
Attention - Department of Home Affairs
Suite 100
43 Bedford Street
United Kingdom
Postal address
Migration Branch
As above
Additional information

Payment information

Online payment is the preferred payment method. If you are lodging an online application, payment is made when you submit the application.

If you are lodging a paper application, you can login to ImmiAccount, select My Payments from the Manage Payments section, then select Pre-Pay Paper Service.

After you have made your payment, record the receipt number on your application and include a copy of your receipt.

We also accept bank cheque in pounds sterling made payable to the 'Australian High Commission'. If your bank is outside of the UK you must ensure the bank cheque can be 'cleared' in the UK and paid into a UK bank account. Bank cheques cannot be accepted in EUROs, Australian Dollars or any currency other than pounds sterling.

We do not accept personal cheques or company cheques.

More information on How to Pay for an application is available.


Citizenship by descent, citizenship by conferral and applications for evidence of citizenship can be lodged online through ImmiAccount.

​​​​​​​​​​​​​Applications for citizenship by descent are processed at this office.

Applications to resume or renounce (give up) Australian citizenship should be sent to the Australian address on the form.

Special procedures​

We recommend all passports and valuable documents are sent by Special Delivery (if you are outside of the UK you should use registered post) to ensure trackable and secure delivery. If you are in the UK, you should enclose a pre-paid self-addressed Special Delivery envelope for the secure return of your documents.


Panel physician


Clinica Medica Internacional de Lisboa
​Medical and Radiology examinations
Street address

Avenue Sidonio Pais
14 – R/C ESQ
Lisbon 1050–214​


+351 21 351 3310

Police check


Postal address

Department for Criminal Identification Services (Direção de Serviços de Identificação Criminal)
Av. D. João II, nº 1.08.01 D/E, 13º
1990-097 Lisboa


351 21 790 6200


351 21 154 1113

Electronic contact
Additional information

Relevant document: ‘Criminal Record Certificate’ (Certificado do Registo Criminal).
Residents: Apply in person to General Department for Justice Administration (Direcção Geralda Administração da Justiça – DGAJ). Or apply to other offices of the DGAJ at Coimbra and Porto, in judicial courts or municipal chambers if you live in a rural locality.
Non-residents: Apply by post to the address above.
Provide: identification card or passport.
Fee: payable.