About Us

Palestinian Territories

Service locations

The Australian Representative Office in Ramallah has no visa function. Our office in Tel Aviv, Israel, manages visa services for clients in the Palestinian Territories.

Palestinian nationals can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply.

Australian Embassy

Tel Aviv

Tel Aviv

This office provides immigration and visa services to clients from the Palestinian Territories as the Australian Representative Office in Ramallah has no visa function.

Street address
Australian Embassy
Discount Bank Tower
Levels 28 and 29
23 Yehuda Halevi St (Corner Herzl St)
Tel Aviv 65136
Postal address
PO Box 29108
Tel Aviv 61290
Counter hours
By appointment unless there is a genuine emergency or exceptional circumstances.
For appointments, contact the Embassy by email or phone using the above details.
972 3 693 5000
972 3691 5223
Electronic contact
Email address: immigration.telaviv@dfat.gov.au

Additional information

Payment information

Online payment is the preferred payment method. If you are lodging an online application, payment is made when you submit the application.

If you are lodging a paper application, you can login to ImmiAccount, select My Payments from the Manage Payments section, then select Pre-Pay Paper Service. After you have made your payment, record the receipt number on your application and include a copy of your receipt.

More information on How to Pay for an application is available.


Citizenship by descent, citizenship by conferral and applications for evidence of citizenship can be lodged online through ImmiAccount.

Applications for citizenship by descent are processed by at the Australian High Commission in London.

Applications to resume or renounce (give up) Australian citizenship should be sent to the Australian address on the form.

Special procedures

If you are from the West Bank or the Gaza Strip you may find it difficult to travel to Tel Aviv to access visa, immigration and citizenship services. You can lodge by post, courier or travel agents. If an interview is required after the lodgement of the application, we will contact you and make the necessary arrangements. If you are in the West Bank, Gaza Strip or Israel we encourage you to use our online services.​​​

Panel physician

Gaza Strip

Gaza Diagnostic Centre
​​Medical and Radiology examinations
Street address

Wehda Street, Rimal
(opposite Al-Shifa Hospital)​


+972 8 284 0266
+972 599 485 577


+972 8 286 0832

Electronic contact


West Bank

Arab Care Hospital
​Medical and Radiology examinations
Street address



+972 2 298 6420
+972 2 298 6424
+972 599 301 358

Electronic contact


Police check

Palestinian Authority – West Bank and Gaza Strip

Palestinian Authority – West Bank and Gaza Strip
Additional information

Relevant document: ‘Certificate of No Criminal record’ (قباوسلا نم ولخ ةداهش) issued by the Ministry of Interior in Ramallah and signed by the Deputy Minister of Interior (currently Mr Hassan Alawwi).
Gaza (for Gaza Strip): Apply through a friend/relative in the West Bank (you must give the friend/relative a Power of Attorney - Wakala (ةلاكو), or through one of the service offices offices (تامدخ بتكم) in the Gaza Strip.
West Bank Residents: Apply directly at the branch of the Ministry of Interior nearest to you.
Non-residents: Apply at the Palestinian embassy or consulate or representative office nearest to you.
Provide: ID, passport and two passport size photos.
Note: the certificates are given directly to you for forwarding to the Department case officer or relevant post.