About Us


Service locations

The Australian Consulate  in Maputo has no visa function. Our office in Pretoria, South Africa, manages visa and citizenship services for clients in Mozambique.  

Australian High Commission


This visa office provides immigration and visa service to clients in South Africa and 25 other countries in Southern and West Africa including: Angola, Benin, Botswana, Cape Verde, Gambia (The), Guinea, Guinea-Bissau, Ivory Coast (cote d'Ivoire), Lesotho, Liberia, Malawi, Mozambique, Namibia, Nigeria, Sao Tome and Principe, Senegal, Sierra Leone, Swaziland, Togo and Zambia and Zimbabwe.

If you are from Mauritius, Comoros (Union of), Madagascar, Reunion Islands and Seychelles you can lodge at the Australian High Commission in Port Louis, Mauritius or with this office.
Street address
292 Orient Street (Corner Schoeman)
Pretoria, 0083
South Africa
Note: Due to the unreliability of the South African mail service, applications and personal documents should be sent to the postal address and not the street address.

Postal address
Private Bag X150
Arcadia 0007
South Africa
Counter hours
By appointment only
Note: Arranged through the South African AVACs, or directly by the Australian High Commission.
27 12 423 6272 (Appointments)
27 12 423 6000 (General enquiries)
8.30 am to 11.30 am Monday to Friday
27 12 342 4222
Electronic contact
Australian immigration enquiry form
Additional information

Payment information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​All applications can be submitted through the Australian Visa Application Centres in Pretoria, Johannesburg, Durban and Cape Town.

Bank cheque

Bank issued cheques, in South African Rand (ZAR) only, made payable to the 'Australian High Commission'. Personal cheques are not accepted.​


Cash can only be accepted when paying at the High Commission and strictly by appointment only.

​Making payment in Australia

Fees may be paid​ at any of our offi​ces in Australia. Once the fee has been paid, you will need to provide a copy of the receipt with your application.​​​


​Applications for Citizenship by Descent can be lodged at this office or at the Australian Visa Application Centre.​


​Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory​.


Panel physician


Central Hospital Of Maputo
​Medical and Radiology examinations
Street address

Clinici Especial
Avenida Eduardo Mondlane
Maputo, Mozambique​


+258 21 321 349
+258 843 006 581

Police check


Street address

Registo Criminal (Criminal Records Headquarters)
Cnr Rua Dos Flores and Avenida 24 de Julho

Additional information

Relevant document: Repartição do Registro Criminal
Residents: Apply in person to the address above, or to the Civil Records Office located in most provincial cities.
Provide: Full name (including former name(s) if applicable), date and place of birth, passport number, period of residence in Mozambique and three photographs.
Fingerprints will be taken when you submit your request.
Non-residents: You may designate a local resident to submit your request at Criminal Records headquarters in Maputo.
The designation must bear the signature of two witnesses and the proxy representative, who will be able to collect the certificate from the Criminal Records Headquarters.
Provide: As above. Fingerprints are not required for non-residents.
Fee: Payable.