About Us


Service locations

There is no Australian diplomatic mission in Macau.  The Department's office in Hong Kong manages visa and citizenship services for clients in Macau. 

More information about visa and lodgement is available.

Australian Consulate General

Hong Kong (SAR of China)

Hong Kong (SAR of China)

This office provides immigration and visa services and applications for citizenship services to certain clients in the People's Republic of China (PRC), Hong Kong (SAR of China), Macau (SAR of China) and Taiwan.

Street address
24th Floor, Harbour Centre
25 Harbour Road
Hong Kong

Postal address
As above

Counter hours
By appointment only.

852 2585 4139
You can leave a message with your name, phone number and reasons for your enquiry and we will get back to you by the next business day.

Note: All pre-lodgement enquiries should be directed to VFS Global.
Electronic contact
immigration.hongkong-business-centre@dfat.gov.au (Business Visa Enquiries)
Additional information

​Payment information​​​​


Credit card is the preferred payment option.

Credit Card​

Payments using credit card will be processed in Australian dollars (AUD). We accept MasterCard, Visa, AMEX, Diners and JCB. When paying by a credit card you may incur a credit card surcharge, banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.​​​​​

Prior to lodging your application, you may need to notify your bank of an upcoming foreign credit card transaction. Failure to do so may result in your transaction being declined. Without payment your application is invalid.

Credit card transactions processed in Australian dollars (AUD) are processed in Australia.​​​​​ A credit card surcharge may apply to transactions made using your credit card.

For credit card payments use the Payment Details Form - 1440​.​​​​​

We are able to accept bank draft in Hong Kong dollars.

​Making payment in Australia

Fees may be paid​ at any of our offi​ces in Australia. Once the fee has been paid, you will need to provide a copy of the receipt with your application.​​​


We are unable to accept payment by cash or personal cheque.​



Applications for Citizenship by Descent can be lodged at this office.​​​​


​Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory​.


Panel physician


There are no approved panel clinics in Macau. Refer to Hong Kong for the nearest approved panel clinic.​

Police check


Street address

Identification Service Bureau
Avenida da Praia Grande
No. 804 Edf China Plaza 1


Centro de Servico da RAEM (Government Services Centre)
Rua Nova da Areia Preta, n.º52

Postal address

PO Box 1089
Macau Sar

Additional information

Relevant document: ‘Certificate of Criminal Record’.
Residents and non-residents over 16: Apply to one of the street addresses listed above.
If outside Macau, apply by post to the postal address above.
Residents: Provide application form and Macau Resident Identity Card (BIR)
Non-residents: Provide application form (available online) and proof of residence in Macau (residence permit, Identity permit of non-resident worker and valid travel documents).
Fee: Payable.