About Us


Service locations

The Australian Embassy in Zagreb has no visa function. Our office in Berlin, Germany manages visa and citizenship services for clients in Croatia.

Note: Croatian nationals can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply. Any paper applications (where applicable) should be sent to the Australian Embassy, Berlin.

Australian Embassy



This office provides visa and immigration services for clients in Germany, Austria, Croatia, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, Greece, Greenland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Malta, The Netherlands, Norway, Poland, San Marino, Slovak Republic, Sweden, Switzerland and Vatican City.

Street address
Australian Embassy
Wallstrasse 76 - 79
10179 Berlin
Postal address
As above
Additional information

Payment information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Online payment is the preferred payment method. If you are lodging an online application, payment is made when you submit the application.

If you are lodging a paper application, you can login to ImmiAccount, select My Payments from the Manage Payments section, then select Pre-Pay Paper Service. After you have made your payment, record the receipt number on your application and include a copy of your receipt.

More information on How to pay for an application is available.


Citizenship by descent, citizenship by conferral and applications for evidence of citizenship can be lodged online through ImmiAccount.

Applications for citizenship by descent are processed at the Australian High Commission London.​​

​Applications to resume or renounce (give up) Australian citizenship should be sent to the Australian address on the form.​​​​​​​​​​ ​​​​​​​

Panel physician


Poliklinika Centar
Street address

4 Kurelceva
Central Building
Zagreb 10000


+385 98 228 688


+385 1 2903 546

Police check


Street address

Ministry of Justice (Ministarstvo Pravosudja)
Department for Penal Law, Criminal Records Section
(Uprava za kazneno pravo, Odjel za kaznenu evidenciju)
Ulica grada Vukovara 49
10000 Zagreb

Additional information

Relevant document: Applicants are required to provide two Certificates:

  • ‘Certificate of No Convictions’ (Potvrda o Nekaznjavanju) from the Ministry of Justice
  • certificate from the Municipal Court (Opcinski Sud) at the place of applicant’s last residence.

  • Residents: Apply to the Ministry of Justice at the address above and to the Municipal Court (Opcinski Sud) at the place of applicant’s last residence.
    Non-residents: Apply for Certificate of No Convictions (Potvrda o nekaznjavanju) in person or by post to the nearest Croatian Embassy or Consulate. Apply for Certificate (Uvjerenje) from the County/Municipal Court (Opcinski Sud) at the place of applicant’s last residence, or authorise a third party to apply on their behalf.
    Provide: Application form (available on website), original or certified copy of ID card (Osobna Iskanzica), or passport (Putovnica).
    Fee: Payable.
    Processing time: ’While you wait’ if applying in person, or a few days if the certificate is to be posted.