About Us


Service locations

​The Department's office in Santiago manages visa and citizenship services for clients in Chile, Bolivia, Colombia, Ecuador, French Guiana, Guyana, Peru, Suriname, Venezuela and Netherlands Antilles (Aruba, Bonaire, Curacao, Saba, Saint Martin and Saint Eustatius). 

More information about visa and lodgement is available.

Australian Embassy



​This office provides immigration and visa services to clients in Chile and nine other South and Central American countries including: Bolivia, Colombia, Ecuador, French Guiana, Guyana, Peru, Suriname, Venezuela and the Kingdom of the Netherlands in the Caribbean (previously known as Netherlands Antilles (Aruba, Bonaire, Curacao, Saba, Sint Maarten (Saint Martin) and Sint Eustatius (Saint Eustatius)).

Street address
Isidora Goyenchea 3621 Torre - B,
Piso 12
Las Condes,
Santiago, Chile
Postal address
As above
Counter hours
9 am to 10 am Monday to Friday
56 2 550 3605 (Visa office)
56 2 331 5960 (Embassy)
Electronic contact
Additional information

Payment i​nformation

Credit Card​

Payments using credit card will be processed in Australian dollars (AUD). We accept MasterCard, Visa, AMEX, Diners and JCB. When paying by a credit card you may incur a credit card surcharge, banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.​​​​​

Prior to lodging your application, you may need to notify your bank of an upcoming foreign credit card transaction. Failure to do so may result in your transaction being declined. Without payment your application is invalid.

Credit card transactions processed in Australian dollars (AUD) are processed in Australia.​​​​​ A credit card surcharge may apply to transactions made using your credit card.

For credit card payments use the Payment Details Form - 1440​.​​​​​

​Making payment in Australia

Fees may be paid​ at any of our offi​ces in Australia. Once the fee has been paid, you will need to provide a copy of the receipt with your application.​​​



Applications for Citizenship by Descent can be lodged at this office.​​​​


​Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory​.


Panel physician


Medical and Radiology Clinic
Street address

Red Salud UC-Cristus
Centro Médico Alcántara Apoquindo
3990 Office 308 (3rd floor) Las Condes
Santiago Chile


+ 56 2 676 7000​

Electronic contact

Book online

Police check


Additional information

Additional information

Relevant Document: 'Certificado de Antecedentes'

Police certificates are issued through the Servicio de Registro Civil e Identificación (Civil Registry and Identification Service). 

Residents: Applicants can apply online through the Servicio de Registro Civil e Identificación's website above.

Fee: $1,050 CLP (approximately $2.00 AUD).

Non-Residents: Applicants can apply through the Chilean consulate in the country where they reside.