About Us


Service locations

​There is no Australian diplomatic mission in Burundi.  Our office in Nairobi, Kenya, manages visa and citizenship services for clients in Burundi. 

Australian High Commission



This office provides immigration and visa services to clients in Kenya, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Democratic Republic of Congo (DRC), Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Ghana, Mali, Mauritania, Niger, Republic of Congo, Republic of South Sudan, Rwanda, Somalia, Tanzania and Uganda.


Street address
Riverside Drive
(400 metres off Chiromo Road)
Postal address
PO Box 39765
Counter hours
By appointment only.
Appointment can be arranged through the Australian Visa Application Centre in Nairobi, or directly with this office by email or phone.
254 20 4277 160
9 am to 11 am Monday to Friday
254 20 4277 189
Electronic contact
Australian immigration enquiry form
Additional information

Payment information

Visa applications may be lodged at the Australian Visa Application Centres. Methods of payment accepted at are available on their website.


We accept payments in United States dollars (USD) or Kenyan Shillings. If you are mailing or couriering your application, do not send cash through the post.

Credit Card​

Payments using credit card will be processed in Australian dollars (AUD). We accept MasterCard, Visa, AMEX, Diners and JCB. When paying by a credit card you may incur a credit card surcharge, banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.​​​​​

Prior to lodging your application, you may need to notify your bank of an upcoming foreign credit card transaction. Failure to do so may result in your transaction being declined. Without payment your application is invalid.

Credit card transactions processed in Australian dollars (AUD) are processed in Australia.​​​​​ A credit card surcharge may apply to transactions made using your credit card.

For credit card payments use the Payment Details Form - 1440​.​​​​​

​Making payment in Australia

Fees may be paid​ at any of our offi​ces in Australia. Once the fee has been paid, you will need to provide a copy of the receipt with your application.​​​



Applications for Citizenship by Descent can be lodged at this office.​​​​


If you are in Ghana you can lodge your application for Citizenship by Descent at the Australian Visa Application Centre.

​Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory​.


Panel physician

IOM Health Assessment Centre Bujumbura

IOM Health Assessment Centre Bujumbura
Medical and Radiology examinations
Street address

48, Avenue du Large,
Kinindo District, Bujumbura

+257 0 7540 0332
+257 0 7540 0331
Electronic contact


Police check


Street address

Commisariat General de le Police Judiciare
Police HQ.
BP417 Bujumbura


+257 2222 5783

Additional information

Relevant document: Declaration/Attestation
Resident and non-resident citizens: Apply to the address above.

  • a letter of introduction and explanation of why the Police Certificate is required
  • two passport sized photographs
  • a certified copy of your ID card
  • a certified copy of your passport if you are not living in Burundi.

Fee: BIF 1000.
Note: Non-resident citizens are required to have a Burundi resident apply in person at Police HQ Bujumbura on your behalf.

Certificates are issued on the basis of a name check only; no fingerprint checks are conducted by the issuing authority.

Applications are best made in person; however applicants who no longer reside in Burundi might have a friend/family member who resides in Burundi to lodge the application on their behalf.

Military service

Compulsory military service ended in 2002.