About Us

Brunei Darussalam

Service locations

​The Australian High Commission in Bandar Seri Begawan has no visa function.  The Department's office in Kuala Lumpur, Malaysia, manages visa and citizenship services for clients in Brunei Darussalam.  

More information about visa and lodgement is available.

Australian High Commission

Kuala Lumpur

Kuala Lumpur

This office provides immigration and visa services to clients in Malaysia and Brunei.

All applications from Brunei (permanent, temporary and citizenship) should be posted or couried to the Australian High Commission in Kuala Lumpur. Applicants that post or courier applications from Brunei will not need to provide biometrics.

Street address
6 Jalan Yap Kwan Seng
Kuala Lumpur 50450
Postal address
PO Box 10921
Kuala Lumpur 50730
Counter hours

By appointment only

Note: Arranged by contacting the Service Delivery Partner, VFS Global


For general enquires about visa requirements and lodgement contact the Australian Visa Application Centre 9 am to 5 pm Monday to Friday.

+60 3 2166 6550

+60 3 2141 4495
Electronic contact


This email address is for people who have already lodged an application at the High Commission. All pre-lodgement general enquiries should be directed to VFS Global in the first instance.

Additional information

Payment information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Visa applications may be lodged at the Australian Visa Application Centre (AVAC) in Kuala Lumpur. The AVAC accepts payments in bank cheque (not personal cheque) and cash only.   The credit card payment details completed on the application can be an acceptable mode of payment and the transaction will be concluded at the Australian High Commission.

Credit Card​

Payments using credit card will be processed in Australian dollars (AUD). We accept MasterCard, Visa, AMEX, Diners and JCB. When paying by a credit card you may incur a credit card surcharge, banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.​​​​​

Prior to lodging your application, you may need to notify your bank of an upcoming foreign credit card transaction. Failure to do so may result in your transaction being declined. Without payment your application is invalid.

Credit card transactions processed in Australian dollars (AUD) are processed in Australia.​​​​​ A credit card surcharge may apply to transactions made using your credit card.

For credit card payments use the Payment Details Form - 1440​.​​​​​

Bank cheque

Bank cheque must be made payable to the 'Australian High Commission.​

​Personal cheques are not accepted.




Applications for Citizenship by Descent can be lodged at this office.​​​​

You will need to make an appointment by emailing immigration.kuala-lumpur-visaenquiries@dfat.gov.au.


​Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory​.


Visa label


You need to have a valid visa to travel to Australia. We do not need you to have a visa label placed into your passport for travel to Australia. This is known as 'label-free' travel, making travel to Australia simpler and more secure.

For more information on travelling to Australia without a visa label and how to confirm your visa entitlements see: Electronic visa record.​


Panel physician

Bandar Seri Begawan

Jerudong Park Medical Centre

Medical and Radiology examinations

Street address

Jerudong Park – BG3122

Counter hours

Monday to Friday 8 am to 5 pm
Saturday 8 am to 12 pm


+673 2 611 433 (Appointment Required)


+673 2 612 461

Police check

Brunei Darussalam

Brunei Darussalam
Street address

Director of Criminal Investigation Department
Commissioner of Police
Police Headquarters
Gadong Bandar Seri Begawan
Negara BE 1710


673 245 9500 (ext. 324)

Additional information

Relevant document: ‘Police Certificate of Good Conduct’.
Residents: Apply in person to the address above.
Non-residents: Ask a representative in Brunei Darussalam to obtain a certificate on your behalf. If this is not possible, you can ask for the certificate through the Brunei Darussalam embassy or consulate in your country of residence.
Provide: a letter stating your full name, date of birth, address, purpose of application, period of stay in Brunei, details of your employment in Brunei (if applicable), and a copy of your current passport and a copy of your identity card stating the colour (if still available).
Fee: payable.