About Us

Contact us

There are many ways that you can make contact with us. Below are a number of links that will help you find the right service, help you report something suspicious, provide us with feedback, access our translation services and make other connections.

Report something suspicious

Your information could be the key piece of the puzzle. Reporting suspicious or criminal behaviour actively helps us to protect Australia’s border and manage the movement of people and goods across it. If you suspect that someone is working illegally, has no right to be in Australia or is involved in smuggling or other criminal activities, we want to hear from you.

Make an enquiry

Do you have a question regarding visa, citizenship, travel or trade, including bringing goods in and out of Australia? Let us help you find the right answer.

Top questions

The answers to the most commonly asked questions about the services offered by the Department of Home Affairs.

Give us feedback

Your feedback is valuable to us, and helps us to provide better service. You can provide feedback online, by phone or by mail.

Translating and Interpreting Service (TIS National)

TIS National is our interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.