As part of its Seamless Traveller programme, on 14 December, the Department released a Request for Tender (RFT) for the supply and implementation of a new automated border control solution to replace and improve the current process for arriving air travellers at Australia’s international airports.
Australia is a global leader in implementing automated border clearances at our busy international airports. The delivery of this services solution will significantly contribute to our commitment to transforming the border experience at Australia’s airports. Each year, Australian Border Force (ABF) officers process more than 35 million travellers through Australian air and seaports and this number is expected to continue to rise. Automated processing technology provides a simpler process for travellers through border processing while maintaining the security of our border. It will also enable the ABF to meet the challenges of growing traveller numbers.
This automated border control solution is part of the Department’s programme of innovation and technology to streamline border processing and strengthen border integrity. The key objective is for 90 per cent of travellers to self-process using an automated solution.
While the RFT is not asking for a solution to replace the paper based Incoming Passenger Card or removal of the manual triage process conducted by ABF officers at exit marshal points after travellers have collected their baggage, it is flagging to the market that there may be a later opportunity.
More information about the RFT requirements are published on