About Us


Service locations

There is no Australian diplomatic mission in Turkmenistan. The Department's office in Moscow, Russian Federation, manages visa and citizenship services for clients in Turkmenistan. 

More information about visa and lodgement is available.

Australian Embassy



This office provides immigration and visa services to clients in the Russian Federation and 8 other countries including: Armenia, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan and Uzbekistan.

If you are an Azerbaijan or Georgian nationals you can lodge your applications at the Australian Embassy in Ankara, Turkey.

Street address

Podkolokolny Pereulok 10A/2
Moscow 109028

Postal address

Australian Embassy
Immigration and Visa Section
10A/2 Podkolokolny Per
Moscow 109028

Counter hours

Application drop-off facilities are available Monday to Friday 9am until 5pm. Please note that this is a drop-off facility only.


See: Europe Service Centre


7 495 956 6162 (Visa office)
7 495 956 6170 (Embassy)

Additional information

Payment information

Credit card is the preferred payment option.

Credit Card​

Payments using credit card will be processed in Australian dollars (AUD). We accept MasterCard, Visa, AMEX, Diners and JCB. When paying by a credit card you may incur a credit card surcharge, banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.​​​​​

Prior to lodging your application, you may need to notify your bank of an upcoming foreign credit card transaction. Failure to do so may result in your transaction being declined. Without payment your application is invalid.

Credit card transactions processed in Australian dollars (AUD) are processed in Australia.​​​​​ A credit card surcharge may apply to transactions made using your credit card.

For credit card payments use the Payment Details Form - 1440​.​​​​​


Applications for Citizenship by Descent are processed by the Australian High Commission in London.

​Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory​.


Visa labels​​​​​

You need to have a valid visa to travel to Australia. We do not need you to have a visa label placed into your passport for travel to Australia. This is known as 'label-free' travel, making travel to Australia simpler and more secure.

For more information on travelling to Australia without a visa label and how to confirm your visa entitlements see: Electronic visa record.​


​​Special procedures

Postal services in the Russian Federation and the other republics are generally slow and unreliable. Postal delivery can take four (4) weeks or more.​​​

Panel physician


No panel physicians available

​There is no approved panel clinic for this country. If you need an immigration medical examination, you must see one of the approved Immigration Panel Physicians located in another country.

Police check


Street address


Additional information

Relevant document: ‘Police Certificate’.
Residents: Apply to the Ministry of Interior or to your local police department.
Non-residents: Apply through proxy to the Ministry of Interior or to the nearest Turkmenistan consulate (or to the Turkmenistan consulate in Moscow). The nearest consulate to Australia is in India.
Provide: Your passport or a copy, name (including patronymic name), maiden name, date and place of birth, and place of registration.