There are many ways that you can make contact with us. Below are a number of links that will help you find the right service, help you report something suspicious, provide us with feedback, access our translation services and make other connections.
Do you have 15 minutes to help us improve our website’s functionality? We’re seeking feedback to understand how users navigate our current website to find information on topics including travel, visas and citizenship. Your response will help us organise information on our website to make it easier to find what you’re looking for.
Take this
online test to show us how easy or difficult it is to find the information you need.
Your information could be the key piece of the puzzle. Reporting suspicious or criminal behaviour actively helps us to protect Australia’s border and manage the movement of people and goods across it. If you suspect that someone is working illegally, has no right to be in Australia or is involved in smuggling or other criminal activities, we want to hear from you.
Do you have a question regarding visa, citizenship, travel or trade, including bringing goods in and out of Australia? Let us help you find the right answer.
Your feedback is valuable to us, and helps us to provide better service. You can provide feedback online, by phone or by mail.
TIS National is our interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
