Contact Us

Operating hours

Immigration Health operates from Monday to Friday during Australian business hours. It does not operate on Saturdays, Sundays and Australian public holidays.

Response times

We will usually respond to any emails, faxes or messages within two (2) working days. If you have an emergency and we are not available please contact your local departmental office outside Australia (Embassy/Consulate/High Commission).
See: Our Offices

Enquiry and feedback form

Panel physicians and panel clinic staff can use the Panel Physician Enquiry Form for eMedical, clinical and procedural questions as well as for day to day panel management purposes e.g. advising Immigration Health of any changes in panel contacts.
See: Panel Physician Enquiry Form

Note: Applicant queries regarding specific cases should be directed to the relevant case officer or visa processing centre.

Immigration Health contact details

Please use the enquiry form above wherever possible.

Facsimile: +61 2 8666 5901

Postal address:
GPO Box 9984
Sydney NSW 2001

Courier address:
Level 3
26 Lee St
Sydney NSW 2000